Yes, we offer free in-home water testing for both municipal and well water. Our certified advisors test for hardness, chlorine, iron, and other common issues, then explain the results clearly so you can make an informed decision—no obligation.

Water softeners use a process called ion exchange to remove hardness minerals like calcium and magnesium. These minerals are replaced with sodium or potassium, preventing scale buildup and improving water quality throughout your home.

No. Properly installed and functioning water softeners do not make your water taste salty. The amount of sodium added is minimal—often less than what’s found in common foods—and typically unnoticeable.

CaH2O proudly serves Ottawa and surrounding areas, including residential and commercial clients. Contact us to confirm if you’re within our service range.

Salt-free systems can help reduce scale buildup, but they do not remove hardness minerals like traditional softeners. For true soft water—better cleaning, softer skin, and longer appliance life—a salt-based softener is usually the better solution.

If you notice white scale buildup, dry skin, dull laundry, or soap that doesn’t lather well, your water is likely hard. The best way to know for sure is with a professional water test, which we provide for free.

Signs your softener may not be working include: Scale buildup returning Soap not lathering properly Water spots on dishes Dry skin or hair If you notice these, your system may need service, salt refill, or repair. We can inspect and test it for you.

The cost depends on your water conditions and home size, but most systems range from $1,500 to $4,000+ installed. Financing options may be available. We provide custom quotes after testing your water to ensure the right solution.

Yes. Municipal water is treated but can still contain chlorine, sediment, and other contaminants that affect taste, smell, and long-term health. Filtration improves overall water quality.

Most filters should be replaced every 6–12 months, depending on usage and water quality. Regular maintenance ensures optimal performance.

Minimal maintenance is needed: Keep salt topped up Annual inspection recommended Occasional cleaning We offer scheduled service plans to keep everything running smoothly.

Yes, we offer flexible financing options so you can enjoy better water now and pay over time.

Most installations are completed in 2–4 hours, depending on the system and setup.

Here are the reasons to choose CaH2o: Certified water quality experts, Customized solutions (no one-size-fits-all), Professional installation and service, Trusted local company in Ottawa, and we also offer Free water testing and consultation.